At Pankaj Emporium, customer satisfaction is our priority. To ensure a smooth shopping experience, please review our return policy:
Eligibility for Exchange:
- We only accept exchanges for items that are damaged, torn, or have manufacturing defects.
- Exchanges must be initiated within 7 days of purchase.
Conditions for Exchange:
- The item must be unused, with all original tags and packaging intact.
- A valid receipt or proof of purchase is required for processing exchanges.
Replacement Process:
- If the item is deemed eligible for exchange, we will replace it with a new piece of the same design or equivalent value.
- In case the same design is unavailable, you may choose a similar item of equal value from our collection.
No Refund Policy:
- We regret to inform you that refunds are not provided under any circumstances.
We request you to thoroughly inspect your purchase at the time of delivery. For any concerns or queries regarding exchanges, please contact us at +91 9315586710.
Thank you for shopping with Pankaj Emporium, where we strive to bring you the best in ethnic and designer wear.