At Pankaj Emporium, we value your trust and are committed to protecting your personal information and providing a seamless shopping experience. This Privacy Policy outlines how we collect, use, and protect your information, as well as our policies regarding exchanges and returns.
1. Information We Collect
We may collect the following types of information when you visit our store or interact with us:
- Personal details such as name, address, phone number, and email address for billing, delivery, and communication purposes.
- Payment information to process your purchases securely.
- Feedback or queries you provide regarding our products or services.
2. Use of Information
We use your information for the following purposes:
- To process your orders and deliver your items efficiently.
- To communicate with you about your purchase, promotions, or any issues related to our services.
- To improve our customer service and product offerings based on your feedback.
3. Data Security
We take appropriate measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. Your payment details are securely processed, and we do not store sensitive payment information.
Delivery and Shipping We offer fast and reliable delivery across India and worldwide! Enjoy doorstep delivery within 0-7 days, ensuring your favorite outfits reach you quickly. Our trusted logistics partners guarantee safe and timely shipping. Shop now and experience seamless service for all your clothing needs!
4. Replacement Policy
At Pankaj Emporium, we prioritize customer satisfaction. If an item purchased from our showroom is found to be torn, damaged, or defective, we will happily replace it with a new piece of the same design or value, subject to availability.
Important Notes:
- The damaged item must be returned within 7 days of purchase along with the original receipt.
- Replacements are subject to product availability. In case the exact piece is unavailable, we will provide an alternative of similar value.
- We do not offer refunds under any circumstances.
5. Changes to the Privacy Policy
Pankaj Emporium reserves the right to update or modify this Privacy Policy at any time without prior notice. Customers are encouraged to review the policy periodically to stay informed about how we handle your information.
6. Contact Us
For questions or concerns regarding our privacy policy or replacement policy, please contact us at:
Pankaj Emporium
Location: Krishna Nagar, Delhi
Phone: 9315586710
Email: pankajemporium@gmail.com
We thank you for choosing Pankaj Emporium for your clothing needs and look forward to serving you!